March 16, 2011 – Cabo San Lucas, Baja California Sur, Mexico
For the fifteenth straight year, the Marina Fiesta Resort & Spa has been honored with the Gold Crown award for service excellence by RCI. The award was received by Javier Flores, operations manager, Gabriel Macias, C.E.O, Alejandro Macías, project director and Livier Lizárraga, timeshare director. That afternoon, the RCI Diamond & Top Seller prize went to Rosy Garcia, Maria Felix and Javier Flores.
Juan Ignacio Rodríguez, RCI Vice President of Business Development, warmly welcomed every one of the employees who received recognition. He emphasized how proud he was of their achievements. He noted that during the last two years Mexico and the world have been filled with bad news. He was happy to present these awards as a counterweight to all that negativity. It means that everyone from maids to managers were doing their work well and providing high quality service. “Thanks to you this great country will continue to grow in tourism and that is a great responsibility," he said. “On behalf of the entire team at RCI, it is an honor to deliver this plaque that represents the effort and dedication of each of the Marina Fiesta winners this day.” Los Cabos is one of only 10 developments to have earned this recognition.