[Skip to Content]Privacy Policy
Hotel Only
Hotel + Air 1-844-278-6596
  • A: To preserve our quiet spa environment, cell phones are discouraged. For the safety of our guests and staff, we reserve the right to refuse service to people who appear intoxicated or under the influence of alcohol or drugs or for inappropriate behavior.
  • A: Guests who booked a spa treatment should plan to arrive at least 20 minutes prior to your appointment. This allows you plenty of time to check in, change, use the steam room, and begin the relaxation process. The Marina Fiesta Resort and Spa offers healing spa treatments, from massage to facials, in a tranquil setting in downtown Cabo San Lucas.
  • A: Shaving is recommended but not necessary for men prior to a facial. If you do choose to shave prior to your facial, be sure to do so at least 8 hours prior to your scheduled appointment. Shaving is not recommended prior to any body treatment or hair removal services.
  • A: If you are staying in the hotel, please leave valuable items in the safe in your guestroom. Otherwise, lockers are available at the spa for your personal items, like phones and jewelry.
  • A: Morning appointments must be canceled the day before your treatment to avoid charges. For appointments in the evenings, please give us 4 hours notice before cancelation or rescheduling your appointment, otherwise it will be charged to your account as a "no show" with 100% of your treatment cost.
  • A: Arriving late will deprive you of your full treatment time. As a courtesy to our next guest, your treatment will end at the time originally scheduled.
  • A: The spa is designed for the enjoyment of our adult guests. To receive treatment, guests must be 18 years and older. For guests under 18, we require an adult to be present through the service.
  • A: Most body treatments are enjoyed without clothing. However, please wear whatever is comfortable for you. During all spa treatments, the body is fully draped, except for the area being worked on. For your comfort, you will receive a bathrobe, sandals and towel upon arrival. We offer lockers for your clothing, jewelry and personal items.